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Computer Systems Analyst I

Department: Information Technology Services
Position: Full-time
Wage: $17.695 – $24.773 per hour plus full benefits package
Union Affiliation: Montana Public Employees Association
Posting Date: January 2018


The Computer Systems Analyst I is the functional analyst for the Banner Student Information System, which includes the Admissions, Accounts Receivable, Financial Aid, Faculty Self Service and Student Self Service modules. Working primarily with Business Services, Admissions, the Registar’s Office and Financial Aid to assist with enhancing the utilization of the various Information Technology systems on campus. This position is also the point of contact for the campus telephone services. Being responsible for overall telephone system oversight including security, user assistance and training, and coordination of telephone moves, additions, and changes on campus. This position oversees the maintenance of the user information associated with the campus network port billing, and the telephone station and voice mail system.


Primary responsibilities include, but are not limited to, the following:

  • Work closely with the administrative offices on campus to review existing processes and attempt to streamline and automate existing processes as well as implementing new processes as required.

  • Work with administrative offices to assist with both setup and utilization of various Banner Student Information System modules.

  • Responsible for Telephone System oversight including security, user assistance, training, and coordination of telephone moves, adds, and changes.

  • Ensure that proper maintenance of the voice related user databases, including the central switch, voice mail and billing is current and up to date.

  • Document changes to programs, environment settings and system configurations.

  • Coordinate and collaborate with IT staff on related issues.


An associate degree from an accredited college or university; or one to three years related experience and/or training; or equivalent combination of education and experience.

Application experience preferred:

  • Troubleshooting experience in the Banner, Oracle and/or Linux environments.

  • Ability to read and interpret technical documentation as well as the ability to then communicate technical information to a diverse group of users.

  • Be familiar with database tools such as Structure Query Language (SQL).

  • Strong interpersonal and customer service skills.

  • Ability to work effectively with end-users and co-workers, to gain their confidence, to understand their technical and operational needs and translate them into viable technical solutions.

  • Can work independently.

  • Ability to multitask, prioritize tasks, and execute without constant supervision.


To apply, submit a resume, a letter of interest, which specifically addresses the qualifications and responsibilities described above, and the names, addresses and phone numbers of three current professional references.

Submit application materials (limit to six pages) to:

Patricia Lake, Payroll and Benefits Supervisor
The University of Montana Western
710 South Atlantic Street
Dillon, MT 59725

Review of applications will begin on January 16, 2018 and continue until the position is filled.

The University & Dillon Area

The University of Montana Western is a dynamic, innovative, undergraduate university with over 60 full-time faculty and 1,500 students. It is located in Dillon, Montana in the scenic Rocky Mountains and has been awarded numerous top national rankings for delivering high quality, affordable education.

Montana Western is the only public four-year college in the nation offering Experience One (X1), experiential learning delivered on the block schedule. Class sizes are small and students take a single course at a time, three hours each day for 18 days, before moving on to the next course. Each course is four credits and four blocks are offered each semester. The block schedule facilitates field and lab work, undergraduate research, study travel, and interdisciplinary teaching. Montana Western’s faculty strongly believe in mentoring and inspiring students, and assisting them in the transition from university life to professional careers.

The University of Montana Western is an integral part of the Dillon Community. With a population of 5,000 people, Dillon is known for outstanding public schools, safe environments, recreational opportunities, and an excellent quality of life.

The University of Montana Western is an equal opportunity/affirmative action employer and encourages applications from qualified women, minorities, veterans and people with disabilities. Qualified candidates may request veterans‚ or disabilities preference in accordance with state law. Reasonable accommodations are provided in the hiring process for persons with disabilities. Finalists for any position will be subject to a criminal background investigation.

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