703.2 Employee Assistance
Date Adopted: 01/08/2009
Date Last Revised: 08/07/2025
Date Last Reviewed: 08/07/2025
References: OCHE website – EAP & Work-Life Services
Issuing Office: Administration and Finance
Approved By: Vice Chancellor for Administration and Finance
1. Policy
Employees of the University of Montana Western are eligible for assistance provided by the Office of the Commissioner of Higher Education through its EAP & Work-Life Services program.
2. Purpose
Life comes with challenges. Your EAP can help you reduce stress, improve mental health, and make life easier by connecting you to the right information, resources, and referrals. All EAP services are confidential and available to you and your household members at NO COST to you.
3. Procedures
Services provided by EAP include:
Mental Health Sessions
Manage stress, anxiety, and depression, resolve conflict, improve relationships, and address any personal issues. Choose from in-person sessions, video counseling, or telephonic counseling, up to 7 sessions per issue.
Life Coaching
Reach personal and professional goals, manage life transitions, overcome obstacles, strengthen relationships, and achieve greater balance.
Financial Consultation
Build financial wellness related to budgeting, buying a home, paying off debt, resolving general tax questions, preventing identity theft, and saving for retirement or tuition.
Legal Referrals
Receive referrals for personal legal matters including estate planning, wills, real estate, bankruptcy, divorce, custody, and more.
Work-Life Resources and Referrals
Obtain information and referrals when seeking childcare, adoption, special needs support, eldercare, housing, transportation, education, and pet care.
Personal Assistant
Save time with referrals for travel and entertainment, seeking professional services, cleaning services, home food delivery, and managing everyday tasks.
Medical Advocacy
Get help navigating insurance, obtaining doctor referrals, securing medical equipment, and planning for transitional care and discharge.
Wellness
Build holistic well-being with wellness coaching, wellness courses, fitness videos, mindfulness exercises, and a variety of fun, engaging tools, challenges, and activities.
Member Portal
Access your benefits 24/7/365 through your member portal with online requests and chat options. Explore thousands of self-help tools and resources including articles, assessments, podcasts, and resource locators.
Take the High Road
Call for a ride if you feel unable to drive due to impairment by a substance or extreme emotional condition. We will reimburse you and your dependents for cab, Uber and Lyft fares up to $45.00 (excludes tip) once per year.
The website with more information can be accessed at https://choices.mus.edu/eap-work-life.html.
To access AllOne Health EAP Services, call 1-888-993-7650 or login to AllOne Health EAP Services online.
4. Authority
5. Responsibility
Vice Chancellor for Administration and Finance or designee, Human Resources