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Wireless and Email

How to Connect to Wireless

Username: [email protected] (i.e. [email protected])
Password: Your password, default is your student ID#

Contact [email protected] for password reset

Connect to wireless on Apple OSX Version 10 (Yosemite)

  1. Click the wireless icon in the status bar at the top of the screen. It should be the third icon left of the day and time.
  2. In the drop down menu, ensure Wi-Fi is enabled.
  3. From the drop down menu, select the network named “eduroam”.
  4. Enter your UMW email address and the associated password, click ok.

Connect to Wireless on Windows 7 or Later

  1. Click on the Wireless Icon in the lower right corner of the desktop near the clock.
  2. Select “eduroam” from the list of available networks and click “CONNECT”
    *BE SURE TO USE eduroam, NOT UMW-GUEST. NETWORK SPEEDS DIFFER DRAMATICALLY*
  3. Click “CONNECT” on security alert if prompted.
  4. When prompted, enter your UMW email address and password.
    *If you see another security warning, click “CONNECT” or “OK”*
  5. You’re now connected to the eduroam network.

Additional Information for Android Mobile Phones

  • EAP Method: PEAP.
  • Phase 2 Authentication: MSCHAPV2
  • CA Certificate: “none” or “do not specify”
  • If it requests a domain:  umwestern.edu

NOTE: Google Pixel phones often have troubles connecting to our system. Give UMW IT a call, e-mail, or put in a ticket if you are having this issue.

Tips & tricks for configuration

  • If you are not prompted for login credentials, try forgetting the network and have your device discover it again.
  • Also try forgetting UMW-Guest, if you’ve connected to it before. Sometimes devices will prioritize connecting to UMW-Guest over Eduroam and cause problems connecting to the latter.
  • If you  have specified another DNS, such as Google, you will not be able to connect to our secure wireless network.
  • On a Mac, verify that you were assigned an IP address, release and renew your lease to get a valid IP. 

How do I connect to UMW-Guest?

  1. View available wireless networks and select “UMW-guest“.
  2. Open a web browser. You should be redirected to a Guest User login page.
  3. Read the terms of use, then enter your email address and click on the “I accept” button.

How to Manually Setup eduroam Wireless Network on a Computer

  • Select Manually Connect to a wireless network from the Network and Sharing Center.
  • Network Name: eduroam
  • Security Type: WPA2-Enterprise
  • Leave everything else either blank or default and select next.
  • Select Change connection settings, which will open the Wireless Properties window.
  • Make sure the Choose a network authentication method is set to Microsoft Protected EAP (PEAP).
  • Select the Settings button next to PEAP drop down, which will open the Protected EAP Properties window.
  • Make sure Verify the server’s identity by validating the certificate is checked.
  • Under Trusted Root Certification Authorities select AddTrust External CA Root and USERTrust RSA Certification Authority.
  • Make sure the Select Authentication Method is set to Secured Password (EAP-MSCHAP v2).
  • Select Configure next to the EAP-MSCHAP v2 dropdown.
  • This will open the EAP-MSCHAPv2 Properties window.
  • Uncheck the box Automatically use my Windows logon name and password (and domain if any).
  • Back in the Wireless Properties select Advanced settings.
  • Under the 802.11x tab you will see Specify authentication mode select User authentication.

How to Connect to Email

Connect an Android Device to UMW E-mail

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full email address ([email protected]) and your password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter the following account information and select Next.
  • Domain/Username: Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.

Note: On some Android versions you must use the domain\username format. If this is the case for you use umwestern.edu as the domain and your email address (umw/firstname.lastname)

  • Password: Use the password that you use to access your account.
  • Exchange Server: Use the address of our server, outlook.office365.com.
  1. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:
  • Email checking frequency: The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
  • Amount to synchronize: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
  • Notify me when email arrives: If you select this option, your mobile phone will notify you when you receive a new email message.
  • Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your account.
  1. Select Next and then type a name for this account and the name you want displayed when you send email to others.
  2. Select Done to complete the setup and start using your account.

Connect an IOS Device to UMW Email

You can connect to your Office 365 or other Exchange-based email using the email app that is installed on your Apple iPhone, iPad, or iPod Touch. When you connect to your account using the Microsoft Exchange method, you’ll be able to access and synchronize your email, calendar, and contacts.

  1. Select your Settings
  2. Scroll down and select the Mail, Contacts, Calendars
  3. Select Add Account.
  4. Choose Exchange for the account type.
  5. Enter the value for the required fields and select Next:
    • Email: Your UMW email address ([email protected]). 
    • Password: Use the password that you use to access your account.
    • Description: The name your iOS device will display for this configured account
  6. Your device will try to configure the rest of the setup automatically.
    • If your device does not automatically configure you will need to enter in the Server as office365.com and choose Save.
  7. Select the tools you would like to sync to your phone by sliding the switch to each green/right for on or white/left for off.
  8. Select Save to complete the setup and start using your account.

Turn Clutter on or off

You need to turn on Clutter in Outlook Web App, so that you can use it both in Outlook Web App and Outlook.

Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  1. NOTE You can’t turn Clutter on in the light version of Outlook Web App. You can switch to the full version by navigating to Options > Outlook Web App version and clear the Use the light version of Outlook Web App checkbox.
  2. At the top left corner of the page, select the App launcher icon, and then select Mail.
  3. On the top right corner of the page, go to Settings > Options > Mail > Automatic processing > Clutter.
  4. Choose Separate items identified as Clutter, then Save .

You can turn Clutter off anytime by selecting Don’t separate items identified as Clutter.

NOTE The Clutter folder remains in Outlook after you turn off the Clutter feature.